Urban Spirit Profile

Managing Director, Mr. Patrick Duffy explains the motivations and ideologies behind the need for a unique service such as Urban Spirit for specific markets in Singapore.





 The People behind Urban Spirit

Set your mind at ease; gain comfort and security in knowing who is behind and along side your travelling needs and your loved ones'.






   About Urban Spirit

Urban Spirit is a company established to address the particular transport needs of specific market segments in Singapore. We recognise that a significant number of discerning customers have a need for premium transport services on a day-to-day basis but for various reasons do not have their own cars or require more or different transport than their current car ownership provides.

The service is built around a solid base of a fleet of cars, Call Centre infrastructure and state of the art technology and services all focused on providing an extemporary level of comfort, service and reliability to the customers.

At a time when customer service is recognised as being so important to life in Singapore, we at Urban Spirit believe that service excellence and delighting customers should be at the very heart of our business. In committing to, and providing this we believe that we can make living the increasingly hectic lifestyle so prevalent in Singapore just that little bit easier and more enjoyable.

We are acutely aware that the quality of our service extends to every element of our service from our customers first awareness of our service through to when they step out of the tranquillity of our car to their meeting, airport, shopping expedition or school so we are committed to ensuring that every aspect of our service is focussed on meeting those expectations, from our Call Centre staff to the quality of the driving and presentation of our chauffeurs.





  Our Vision

To provide a practical, reliable, comfortable and enjoyable car and chauffeur service to its discerning member customer across Singapore, consistently delighting our customers with our quality of service and our contribution towards making life easier, more convenient and just a little bit more fun.


 Our Service

The service is provided using high end but practical chauffeured vehicles which are placed at the disposal of the customer for a defined period requested by the customer, during which they can use the service as if it were their own personal car and chauffeur.

The vehicles are unmarked and the chauffeurs selected and trained to provide a smart, discrete and effective service with an attention to detail that we know will match or exceed any other transport option available. The service is provided to a closed membership of customers who once they have undertaken a simple registration process and selected their usage package are then free to call (toll free) the call centre to book the actual times the service as required.

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Urban Spirit Pte Ltd
1800-5252525
51B Amoy Street Singapore 069877
Tel: +65 6323 7166 Fax: +65 6327 2260   |   Email: lifestyle@urbanspirit.com.sg

© 2006 Urban Spirit Pte Ltd. All Rights Reserved.